Frequently Asked Questions About iWHELD and Our Research Study
What is the iwheld hub and programme?
This website is owned and managed by the University of Exeter, in partnership with King’s College London. This privacy policy explains how the University handles your personal data when you use the website. You can view the full privacy policy here.
Who is responsible for my data?
The University collects the following data:
- Personal identification information (e.g., name, email
address, care home, and role).
- Introductory survey answers, including optional
demographic information.
- Feedback optionally provided by you.
- Discussion post content you may add.
- Information about your site usage, such as quiz or
assessment answers.
- Personal reflections or journal entries you provide.
- Attendance and feedback for online calls with WHELD
coaches.
How do we collect your data?
The University collects data directly from you when you:
- Sign up for an account on the website.
- Provide or withhold consent to the WHELD trial.
- Complete a questionnaire or provide feedback on
discussion boards.
- Use or view the website and its resources.
- Participate in online calls with WHELD coaches.
How will we use your data?
Your data is used to:
- Provide access to the website and manage your account.
- Reset passwords for care home managers and WHELD
coaches.
- Store your reflections, answers, and feedback for your
reuse.
- Evaluate the effectiveness of the site’s content.
- Assess the usability of the website.
How do we store your data?
Your data is securely stored on-site and in cloud servers within the European Union (Ireland). All data is encrypted during storage and transfer. The University will retain your data as long as you are a registered user. If you delete your account, your data will be permanently removed from the website servers.
Marketing
The University will not contact you for marketing purposes or share your data with third parties for marketing.
What are your data protection rights?
You have several rights under GDPR, including:
- Right to access: Request copies of your personal data.
- Right to rectification: Ask us to correct inaccurate or
incomplete data.
- Right to erasure: Request deletion of your data under
certain conditions.
- Right to restrict processing: Limit how we process your
data in specific situations.
- Right to object: Object to the processing of your data
under certain conditions.
- Right to data portability: Request transfer of your data
to another organisation or to you, under specific
conditions.
Under GDPR, some rights may be restricted in compliance
with legal obligations or for scientific research
purposes. For example, if data deletion significantly
impacts research outcomes, the University may retain your
data. These restrictions will be explained as part of the
informed consent process.To exercise your rights,
contact us at dataprotection@exeter.ac.uk or visit our
Data Protection website.